Who Handles Shipping?
This website provides information about ProvaDent and may link to an external merchant. Orders are fulfilled under the shipping and delivery terms displayed by the seller at checkout. We do not independently process, package, or ship products.
Delivery Estimates
Estimated dispatch and delivery dates, shipping charges, tracking availability, and eligible destinations should be confirmed on the merchant's checkout page and order confirmation. Delivery estimates are not guarantees and can be affected by carrier delays, weather, customs, or incorrect address details.
Tracking and Address Changes
If tracking is provided, use the tracking link or number supplied by the seller. Contact the seller promptly if your address is incorrect or you need to request a change; an order may not be editable after processing.
Missing or Damaged Orders
For a late, missing, or damaged package, contact the merchant or carrier identified in your order records. Keep your order number and any relevant delivery information available. Refunds, replacements, and return shipping are governed by the seller's published terms.
Questions
For questions about this website's shipping-policy guide, email [email protected]. For an actual ProvaDent order, contact the seller that accepted payment.